Penwise - Frequently Asked Questions

Penwise is an Penwise-powered writing assistant that helps you brainstorm, structure, and refine your stories — from idea to final draft.

Yes! Penwise is designed for novels, short stories, screenplays, blogs, academic writing, and more. Our AI adapts to your writing style and genre.

Penwise provides real-time suggestions for grammar, style, plot development, and character consistency. It helps you maintain narrative flow and overcome writer's block with intelligent recommendations.

Absolutely! Your work is encrypted and stored securely. We never share, sell, or use your content for training purposes. You maintain full ownership and rights to everything you create.

No technical skills required! Penwise is designed to be intuitive and user-friendly. If you can type, you can use Penwise. Our interface is clean and straightforward.

Penwise is a web-based application that requires an internet connection for AI features. However, we offer mobile-responsive design, and offline mode is coming soon!

Penwise offers Penwise-powered writing assistance, plot generation, character development tools, grammar and style checking, version control, collaboration features, and export options to multiple formats.

Yes! Our Pro and Team plans include real-time collaboration features, allowing multiple writers to work on the same project simultaneously with version tracking.

You can export your work to PDF, DOCX, TXT, EPUB, and Markdown formats. Premium users also get access to screenplay and manuscript formatting templates.

Penwise offers a free plan with basic features, a Pro plan at $12/month, and a Team plan at $20/user/month. Annual subscriptions receive a 20% discount.

Yes, you can cancel your subscription at any time. You'll continue to have access to premium features until the end of your billing period.

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. All payments are processed securely through Stripe.

Click "Get Started" and sign up with your email, Google, or Apple account. Verify your email and start writing immediately!

Yes, you can update your email address in Account Settings. You'll need to verify the new email address before the change takes effect.

Go to Account Settings → Privacy & Security → Delete Account. Please note that this action is permanent and will delete all your projects and data.

Please report bugs through the "Help" menu or email support@penwise.ai with details about the issue. Include screenshots if possible.

You can reach us via email at support@penwise.ai, through the in-app chat support (Pro and Team plans), or via our contact form. We typically respond within 24 hours.

Penwise works best on the latest versions of Chrome, Firefox, Safari, and Edge. We recommend keeping your browser updated for optimal performance.

We use industry-standard encryption (AES-256) for data at rest and TLS 1.3 for data in transit. All data is stored on secure, GDPR-compliant servers with regular backups.

No, we never use your content to train our AI models. Your work remains private and is only accessed by you and anyone you choose to share it with.

We believe in creative freedom. We do not moderate private content. Our AI refuses to generate content that violates our Terms of Service (illegal content, explicit harm).

Frequently Asked Questions (FAQ)

Bring your Novel to Life - Let
Penwise Be Your Writing Partner

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Frequently Asked Questions (FAQ)

Bring your Novel to Life - LetPenwise Be Your Writing Partner

Join Our Newsletter to Get an Extra 5% Off

Bring your Novel to Life - Let
Penwise Be Your Writing Partner